When prospects and customers interact with your brand, they take a journey spanning multiple touchpoints and channels. And their perceptions from each moment accumulate to shape their experience. It's no longer sufficient for companies to narrowly map customer journeys within siloed channels or transactional processes like sales funnels.
Introducing a new product is a major strategic initiative requiring substantial investment - yet many launches still fall flat. In fact, over 80% of new consumer products launched each year ultimately fail, leading to an estimated $200 billion in overspend annually. So how can companies minimize this risk and give
In today's hyper-competitive business landscape, having timely insights on what rivals are planning next can be the difference between outmaneuvering them or being outmaneuvered. To stay one step ahead, companies are increasingly turning to competitive intelligence - the practice of systematically gathering and analyzing information about an industry,
Determining the right pricing strategy is a perennial challenge for businesses across industries. Price a product too high, and it risks losing customers to cheaper alternatives. Price it too low, and you're leaving money on the table. This delicate balancing act highlights the importance of demand modeling in
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In the ever-evolving landscape of the marketplace, consumer behavior is undergoing a significant transformation. Today's consumers are increasingly conscious of the social and environmental impact of their purchasing decisions. This shift, driven by heightened awareness and readily available information, has given rise to ethical consumerism, a movement where
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In today's digital age, consumers are bombarded with information and content from all corners of the internet. This content saturation presents a significant challenge for businesses: capturing and retaining audience attention. To stand out in this crowded landscape, compelling storytelling is no longer a luxury, it's
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In today's competitive landscape, understanding your customers is no longer enough. Businesses require a deeper level of consumer insight: the ability to decode the thoughts, feelings, and motivations that drive their purchasing decisions. This invaluable knowledge empowers businesses to connect with their target audience, develop products and services
Global supply chains stand at an inflection point. A convergence of technology advances, geo-economic tensions, and sustainability concerns have sparked multifaceted efforts to strengthen worldwide logistics resilience, efficiency, and localisation. In this piece, we explore the key trends and strategic considerations shaping the supply chain future. Intelligent systems - The
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The age of big data is upon us. Businesses are generating and collecting vast amounts of data from various sources, including customer transactions, social media interactions, website analytics, and sensor readings. While this data holds immense potential, unlocking its true value and transforming it into actionable insights requires expertise and
Finding the optimal price point to maximize revenues while maintaining volume is a persistent challenge. But advanced demand modeling techniques are empowering brands to make pricing decisions with scientific precision. The Complexities of Pricing Pricing a product or service involves balancing complex trade-offs between profit margins and sales volume. Price
A major demand shift is building as electric vehicle adoption reaches an inflection point in China and beyond. Our proprietary consumer survey across 15 Chinese cities reveals electric vehicles likely accounting for 32% of auto sales by 2025 - far outpacing previous projections. This exponential EV growth out of the
Emerging immersive technologies like augmented reality (AR) and virtual reality (VR) are unlocking powerful new capabilities for market researchers. By enhancing emotional engagement, replicating real-world complexity, and providing agile prototyping, AR and VR together are reshaping research methodologies to uncover deeper consumer motivations and behavior insights. The Limitations of Traditional